THE Housing and Development Board (HDB) is making resale transactions easier by moving more processes online.
This would be lead to lower online application fees for customers when compared with hard copy applications, and is also more
environmentally friendly, said the HDB in a press release yesterday.
One of the changes made is that HDB is allowing all buyers, sellers and licensed housing agencies to book their first appointment
dates for resale on HDB’s e-Resale page from Jan 3, 2011.
Currently, buyers and sellers may only indicate their preferred date on e-Resale.
Previously, only agencies accredited by the Singapore Accredited Estates Agencies (SAEA) could set first appointment dates on the
Internet by subscribing to ResaleNet.
HDB said that as of yesterday, ResaleNet was changed to allow all licensed housing agencies to be subscribers and set
The third major change is that from Jan 3, 2011, buyer and sellers, or their agents, may submit portions of the resale application
separately rather than jointly.
Once HDB receives the first party’s portion of the application, it would notify the other party through their MyHDBPage on the
HDB website. The other party should submit their forms within seven days to book the first appointment. After that, the
submission would then lapse and a fresh application would have to be made.
HDB has modified the rules after receiving feedback that buyers and sellers ‘are not comfortable divulging their personal
particulars to the other party, or their housing agents’.
HDB said that it would no longer be accepting hard copy resale applications and valuation requests from Jan 3, 2011.
HDB customers without Internet access may submit applications online at the e-Lobby at HDB Hub or at any HDB branch office.
Members of the public who require more information may e-mail email@example.com or call its enquiry line at 1800-866-3066 from 8am to 5pm, Mondays to Fridays.
Source: Business Times, 4th Dec 2010